Support plans
Keep it running. Keep it moving.
12, 18 or 24+ hours a month, with monitoring, zero-downtime deployment, monthly goal planning and the full AI Core plan.
Ecommerce development
Your store, looked after
whichever platform it’s on.
Magento and Shopify development from UK developers who stay responsible for your store after launch, and tell you honestly what it needs.
Slide the slash to see what we look after
Magento Shopify
Two platforms
One team that knows both.
Pick your platform. You get the same developers, the same portal and the same monthly goal planning either way.
Magento & Adobe Commerce
Magento,
in depth. Support from a team with 50+ years of combined Magento expertise. Support plans Agency rescue Hyvä & Breeze Magento development Shopify Shopify,
looked after. Themes, apps, custom integrations and storefront performance, cared for the way Shopify works. Themes & apps Custom apps Integrations Shopify development
in depth. Support from a team with 50+ years of combined Magento expertise. Support plans Agency rescue Hyvä & Breeze Magento development Shopify Shopify,
looked after. Themes, apps, custom integrations and storefront performance, cared for the way Shopify works. Themes & apps Custom apps Integrations Shopify development
Built for you
Bespoke
back on the table.
AI now lets our developers build bespoke features faster than ever. On Magento you own the code, so the features you’ve always wanted are back within budget.
And because AI makes our developers faster, you get more for the hours on your plan: the output goes up, and your hours stay the same.
- Product finders
- Configurators
- Smarter search
- Delivery scheduling
Where to start
Specialists
for the job in hand.
Magento / Agency rescue
Current agency not working out?
A three-month rescue package: the latest Magento upgrade, critical performance fixes and free onboarding. No commitment after that.
Magento / Hyvä & Breeze
A faster frontend, built to last.
Hyvä and Breeze themes that make Magento quick on mobile, from a Hyvä Partner.
Shopify / Development
Shopify, looked after.
Themes, apps, custom integrations and storefront performance, cared for the way Shopify works.
Being pushed to replatform?
We help you make the right platform decision
and support you whichever way you go.
Shopify isn’t right for everyone, and neither is Magento. Replatforming should start with a business case, not because someone at a conference said so.
Stay on Magento if…
- Your requirements need deep customisation
- Complex B2B, pricing or catalogue logic is central
- You want full control of code and hosting
- You want features no app offers
Consider Shopify if…
- Your custom code mostly recreates standard features
- You’d rather not own platform maintenance
- The total cost case stacks up, apps included
Not sure?
That’s the most sensible answer we hear all week.
Promises delivered
Real stores Real results.
2026
+29%
Increase in sales
Supercharging global sales for a football retail leader with a high-performance Hyvä frontend.
2025
From agency rescue to a brand new Hyvä theme.
After taking us up on our Agency Rescue offer, we proved ourselves, then built a custom, high-performance Hyvä theme.
Read the case study
2025
From a framed HTML site to a modern brochure site.
W4’s old framed HTML site, rebuilt as a modern brochure site, with Sanity as a separate CMS.
Read the case studyBefore we put the kettle on
Fair questions
Straight answers.
New to outer/edge? Start here.
Do you only work on Magento?
No. Magento and Adobe Commerce are where we made our name, and we also develop and look after Shopify stores. Each platform gets care that fits how it works.
Should we replatform?
Maybe, maybe not. We’ll look at your integrations, custom functionality and costs, give you an honest business case, and support you whichever way you go.
Can you take over from our current agency?
Yes. Our Agency Rescue package steadies a Magento store in three months, with free onboarding and no commitment after that.
What’s included in a support plan?
Live support, monitoring, zero-downtime deployment, unlimited staging, monthly goal planning, yearly reviews, security patches and the full AI Core plan. Plans come in 12, 18 or 24+ hours a month.
Who will we actually talk to?
Developers. Everyone on our team writes code, including the MD. We’re UK-based and in-house, so you’ll get a truly personal relationship.
Your next move starts here
Tell us where
the friction is.
Tell us about your store, your systems or that one job nobody wants to do on a Monday. We’ll tell you honestly whether we can help.