Support Plans - Magento support plans that offer you security & peace of mind
We offer three packages of 12 hours, 18 hours and 24+ hours to support your Adobe Commerce (Magento) website. Give us a try today, onboarding is FREE!
Telephone Support
Direct access to a Magento expert
Project Management and Sprint Planning
Fully transparent time entriesReal-time workflow updatesBespoke customer portal for ease of managementAbility to boost your plan
Proactive Log Monitoring
We proactively monitor your error logs and provide uptime checks
Managed Repository & Zero-downtime Deployment
Fully version-controlled codeFast deployments with instant rollback capability
Unlimited Staging Sites
24-hour access to staging sitesDedicated staging site for every change request
Guaranteed Quality & Efficiency
Strict coding standardsIn-house developersAutomated coding standards / static analysis testing
🚀 We're often told that 1 hour of our time is equal to several hours of time from other agencies!Quarterly Performance Review
Ensuring ongoing optimization and success for your ecommerce business
Security Patches
Trust us to safeguard your business with the latest in Magento 2 security
Weekly Goal Planning Meeting
We do love a chat
Quarterly UX & CRO Suggestions
Our own UX expert will provide recommendations to improve user experience
Boost
your
plan
Meet your business goals sooner by turbocharging your support plan and benefitting from reduced rates by purchasing one of our boost packs at any time.
Boost packs are available in varying sizes and allow you to buy a number of hours upfront which can be used on top of your monthly support plan. Boosted hours are valid for 1 year so you can keep them tucked away for a rainy day and dip into them as and when you need to.
